Desktop Management - Infrastructure Services

Role: Desktop Management - Infrastructure ServicesLocation: Toledo, OHEmp Type: Permanent JobInterview: Phone/Skype Responsibilities require extensive knowledge of both hardware and software in order to provide client support which includes installation/deployment, upgrading and troubleshooting hardware, software and mobile device related issues. Address user tickets regarding hardware, software and networking To accurately record, update and document requests using the ITSM tool (SNOW) Installing and configuring new IT equipment

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